Previous incidents
Delays in receiving updates from Airbnb
Resolved Oct 30, 2023 at 10:49pm UTC
Further investigation confirmed that Webhook deliveries from Airbnb were delayed.
As a result, we saw delays in scheduled messages being sent to Airbnb guests, Airbnb reservations being delayed before appearing in Hospitable, and delays in receiving new messages from Airbnb guests.
The incident is now resolved.
1 previous update
Degraded application performance
Resolved Oct 24, 2023 at 10:45am UTC
The third-party provider has confirmed resolution of the networking issue.
1 previous update
Elevated Vrbo API Errors
Resolved Oct 23, 2023 at 6:57pm UTC
This incident has been resolved.
1 previous update
Degraded application performance
Resolved Oct 14, 2023 at 1:06pm UTC
This incident has been resolved.
1 previous update
Elevated Vrbo API Errors
Resolved Oct 3, 2023 at 5:34pm UTC
This incident has been resolved.
If you do not see your Vrbo account reconnected, Vrbo may require you to reconfirm your 2-factor authentication. You can do that by going to Connected Accounts on Hospitable and Reconnecting your Vrbo account.
2 previous updates
Elevated Vrbo API Errors
Resolved Oct 3, 2023 at 12:11am UTC
This incident has been resolved.
2 previous updates
Elevated Vrbo API Errors
Resolved Sep 28, 2023 at 4:29pm UTC
This incident has been resolved.
3 previous updates
Degraded application performance
Resolved Sep 15, 2023 at 5:39am UTC
Our web application and services' performance and load times are back to normal.
2 previous updates
Scheduled messages not being generated and not sending, for Airbnb
Resolved Sep 14, 2023 at 3:49am UTC
The backlog has been cleared and we are seeing no issues with the generation and sending of Airbnb scheduled messages at this time.
2 previous updates
Degraded application performance
Resolved Sep 14, 2023 at 1:09am UTC
Our service provider has implemented a solution and we are now experiencing normal performance levels.
3 previous updates
Delays in detecting reservations
Resolved Sep 4, 2023 at 4:18pm UTC
This incident has been resolved.
2 previous updates
Calendar sync delays
Resolved Aug 29, 2023 at 8:38pm UTC
This incident has been resolved and the calendar sync queue has returned to normal levels. There should be no further delays in syncing calendar prices, availability, or min-night stay.
3 previous updates
Delays in processing information from Airbnb
Resolved Aug 25, 2023 at 2:19pm UTC
The issue has been resolved and there were no delays observed after 14:17 UTC.
2 previous updates
Reduced Application Peformance
Resolved Aug 9, 2023 at 2:05pm UTC
This incident has been resolved.
2 previous updates
Reduced Application Performance
Resolved Aug 9, 2023 at 10:26am UTC
The incident has been resolved.
5 previous updates