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Downtime

Delays in receiving updates from Airbnb

Oct 30 at 10:55pm CET
Affected services
Airbnb.com API

Resolved
Oct 30 at 11:49pm CET

Further investigation confirmed that Webhook deliveries from Airbnb were delayed.

As a result, we saw delays in scheduled messages being sent to Airbnb guests, Airbnb reservations being delayed before appearing in Hospitable, and delays in receiving new messages from Airbnb guests.

The incident is now resolved.

Created
Oct 30 at 10:55pm CET

We have received a number of reports of delays in receiving Webhooks from Airbnb. We are currently investigating this issue; initial investigations are not showing processing delays within Hospitable, and at this we believe the delay is from Airbnb in sending us the updates.