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Degraded

Smartlock codes may be delayed.

Dec 21 at 08:19pm CET
Affected services
Smartlocks

Resolved
Dec 22 at 05:16am CET

This issue has now been resolved.

Updated
Dec 22 at 04:23am CET

Our integration partner has deployed a fix and they are currently monitoring the results and impact. Smartlocks other than Schlage may also be impacted. More on the status of their fix here: https://status.seam.co/incident/424

Updated
Dec 21 at 11:07pm CET

Most accounts and locks should be working as expected now. Our integration partner is still working on resolving this for all remaining accounts. More on the status of their fix here: https://status.seam.co/incident/424

Created
Dec 21 at 08:19pm CET

We're currently experiencing delays on codes being set or updating on Schlage locks due to an issue with our integration partner. They're aware of the issue and currently implementing a fix.