Maintenance
Scheduled support service maintenance
Resolved Jan 9, 2020 at 4:28pm UTC
Our support service provider Intercom will be undergoing scheduled maintenance on the 10th of January 2020 between 06:00 and 07:00 UTC. As a result, during that time our support team will not be available.
We will be back online as soon as the maintenance is finished.
Scheduled support service maintenance
Resolved Jan 13, 2020 at 5:42pm UTC
Our support service provider Intercom will be undergoing scheduled maintenance on the 10th of January 2020 between 06:00 and 07:00 UTC. As a result, during that time our support team will not be available, and messages received and sent by our team will be delayed.
We will be back online as soon as the maintenance is finished.
Server upgrade
Resolved Jan 16, 2020 at 3:03pm UTC
We'll be upgrading the legacy application servers at app.smartbnb.io, so there will be an increased possibility of errors. Neither the new application at my.smartbnb.io nor messaging, sync, etc. will be affected by this maintenance.