Previous incidents
Issue processing Airbnb webhooks, impacting messages and smart locks
Resolved Jul 28, 2025 at 2:44pm UTC
This incident has been resolved by introducing a countermeasure on our end.
Shortly afterward, Airbnb confirmed that the issue was due to a bug, which has now been successfully fixed on their end.
2 previous updates
Some Airbnb messages not importing to Hospitable
Resolved Jul 27, 2025 at 3:43pm UTC
This incident has been resolved.
4 previous updates
Direct Properties are showing as "Unnamed Property"
Resolved Jul 21, 2025 at 5:20pm UTC
This incident has been resolved.
3 previous updates
Delayed webhooks from Airbnb
Resolved Jul 16, 2025 at 10:36pm UTC
We are now receiving webhooks as expected, and the incident is now resolved. Please refer to the Airbnb status page for any further updates.
https://airbnbapi.statuspage.io/incidents/gyrsq7qy38z1
4 previous updates
Delays in messaging and data synchronization
Resolved Jul 16, 2025 at 1:31pm UTC
This incident has been resolved.
2 previous updates
Unable to send messages to Airbnb
Resolved Jul 15, 2025 at 12:27am UTC
We identified a brief issue with the API, which has now been resolved. Messages are being sent successfully again. Please retry any messages that previously failed.
Intermittent Errors when loading Hospitable.com
Resolved Jul 10, 2025 at 6:30pm UTC
This incident has been resolved.
4 previous updates
Restrictions on the multi-calendar page
Resolved Jul 9, 2025 at 5:26pm UTC
This incident has been resolved.
2 previous updates
Pricing sync delays
Resolved Jun 22, 2025 at 9:41pm UTC
Prices are syncing as expected to all OTAs
3 previous updates
Direct Premium reservations not updating
Resolved Jun 20, 2025 at 4:30pm UTC
This incident has been resolved.
2 previous updates
Hospitable Dynamic Pricing functionality limited
Resolved Jun 6, 2025 at 11:23am UTC
This incident has been resolved.
5 previous updates
Calendar Error: Unable to access calendar, dates are greyed out or unavailable.
Resolved Jun 2, 2025 at 8:07pm UTC
This incident has been resolved.
2 previous updates
Schlage Outage - Elevated errors started around 9am US-PST
Resolved May 31, 2025 at 5:46am UTC
Schlage had resolved the issue at around 5:30 PM PDT today, and we've continued to monitor the devices for the last few hours, given that their status page has been inconsistent with what we've been experiencing. Devices should be syncing again as expected. Please let us know if you continue to experience any issues.
2 previous updates
Inbox Conversations don't show property info, checkout date, reservation fina...
Resolved May 23, 2025 at 8:44pm UTC
The fix is live. All information is restored in the Inbox Conversation. Please reach out to support if you continue to see any issues as you should not.
1 previous update
Schlage is experiencing some DNS issues
Resolved May 15, 2025 at 10:49pm UTC
Schlage has now resolved this incident. All Schlage accounts will be automatically reconnected. No further action is necessary.
1 previous update
Booking.com Reservations API outage
Resolved May 5, 2025 at 7:27pm UTC
This incident has been resolved.
1 previous update