Adding or updating a Vrbo account removing other connected accounts (e.g. Airbnb)
Resolved
Oct 08 at 08:13pm CEST
All issues are resolved. VRBO accounts can be reconnected without issue. You will now see the correct number of listings on your VRBO account once reconnected.
Affected services
Updated
Oct 08 at 07:40pm CEST
Any Airbnb or VRBO accounts that were erroneously disconnected when you tried to reconnect to VRBO have been restored.
You can now reconnect your VRBO account if it was disconnected. You will continue to see a 0 listing count next to your VRBO account in connected accounts; this is purely visual.
Affected services
Updated
Oct 08 at 06:11pm CEST
We've now released a fix to the issue with adding or updating Vrbo accounts. We've also recovered all Airbnb accounts that were disconnected as a result of this and are now working on recovering Booking.com accounts.
Affected services
Updated
Oct 08 at 06:07pm CEST
We've now released a fix to the issue with adding or updating Vrbo accounts. We've also recovered all Airbnb accounts that were disconnected as a result of this and are now working on recovering Booking.com accounts.
Affected services
Updated
Oct 08 at 05:20pm CEST
We're in the process of releasing a fix to the initial issue and will make it possible to add Vrbo channels once we've verified it works. We're also working on recovering disconnected channels for any customers who were impacted by this in the meanwhile.
Affected services
Updated
Oct 08 at 04:34pm CEST
We've now limited the ability to add or update a Vrbo account until we're able to fix the root cause.
Affected services
Created
Oct 08 at 04:00pm CEST
We've received reports that adding or updating a Vrbo account is currently disconnecting other accounts like Airbnb or Booking.com. We expect to fix this in the next few minutes but in the meanwhile, do not update or connect a new Vrbo account.
Affected services